INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I determine my ring size?

Finding the perfect ring size is crucial for a comfortable fit. We offer a comprehensive Ring Size Guide on our website, complete with instructions on how to measure your finger accurately. You can also visit a local jeweler for professional sizing.

Can I customize a piece of jewelry?

Yes, we offer customization options for many of our jewelry pieces. Contact our Customer Support Team to discuss your ideas, and we'll work with you to create a personalized and unique piece.

How do I care for my jewelry?How can I return an item?

To ensure the longevity of your jewelry, we recommend avoiding contact with harsh chemicals, removing jewelry before swimming or exercising, and storing it in a dry, clean place when not in use. For detailed care instructions, please visit our Jewelry Care Guide.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment through our Shipping Carrier's website.

Are your diamonds conflict-free?

We are committed to ethical sourcing. Our diamonds are sourced from suppliers who adhere to the Kimberley Process, ensuring that they are conflict-free.

INFORMATION ABOUT US

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